Testimonial Page

Kris and Shirley - Edmonton

“After meeting with many custom home builders, we decided to choose Macarthur Custom Homes to custom build our forever home for our frowing family. At our initial meeting with Lori, we immediately felt at ease and confident that Lori and her team would be able to make our dream home a reality… and boy did they deliver! Not only did we end up with a beautiful and function home suited to our daily life, Lori did a breathtaking job with the furnishings and landscaping as well. What struck us with the most was their experience in building beautiful yet functional spaces with great attention to detail. On top, Lori and Steen were both very friendly, personable, open, and truly made us feel like family. Communication throughout the entire project was excellent. The service and care they gave their clients is superb and made the entire process seamless, stress free and exciting. Everyone is professional and friendly, which spoke volumes about their pride and integrity in delivering the best service possible. We were even impressed with the contractors who worked on the build which clearly showed that high quality workmanship was the expectation. All in all, we are extremely happy and grateful for such a positive experience and would highly recommend Macarthur Custom Homes to anyone who is considering building a custom home”

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Ann and Ray - Edmonton

“It started as a discussion with Lori at Macarthur Custom Homes of our desire to redesign our backyard and build a new garage suite. Lori and her team listened to our ideas and transformed our vision into an entire new addition to our home. Our new two story, three car garage with a suite upstairs exceeded out expectations. From the beginning to the end of the project, there was constant communication, the site was kept clean, all of the sub contractors were professional and the Poetry team was thorough to the last detail. Lori’s interior designer and decorator skills created a beautiful and functional garage suite, with all the appliances, furniture, decor. We highly recommend Macarthur Custom Homes for renovations and custom builds. You will be very satisfied.”

Heidi and Rej - St. Albert

“Over the years with our growing family we have built three homes. As most would argue the process can be stressful and exciting, the biggest issue with home builders is not willing to “change ways” or “think outside the box”. These may seem like cliche statements but do not truly exist with Macarthur Custom Homes. The experience we had included craftmanship and quality, elegance and functionality, maximization of floor space, uniqueness, comfort, awe inspiring, and stress free. Every day we wake up and think we are at a high end retreat. We absolutely Love Our HOME! It is that accountability and uniqueness with Poetry that sets them apart from any other Custom Home Builder. We would never hesitate to build with Macarthur Custom Homes.”

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Shawn and Milica - St. Albert

“We recently purchased a new home from Macarthur Custom Homes. Our experience was extremely positive. Lori was easy to do business with, very professional, and gave top priority to customer satisfaction and service. We were extremely impressed with the quality of build and the high-end finishes that existed in this home. Prior to finalizing our possession, a comprehensive home inspection was completed. While there were only minor issues, Poetry went “above and beyond” to remedy all items detailed in the inspection. Upon possession, the property was in perfect, move-in condition. Any follow-up issues, while few, were dealt with in a timely manner. Without hesitation, we would recommend Lori and Macarthur Custom Homes to anyone looking for quality and value in a new home. We cannot be more pleased with our new home!! Thank -you Lori.” 

Craig - Fort Saskatchewan

“My experience with Macarthur Custom Homes has been very rewarding. We had looked at many other builders in the area, but found the quality and the attention to detail of a Macarthur Custom Homes built house, to be above the standard. Small details, such as the garage being painted, and the furniture/appliance choices available with the home were appreciated, and helped us to make the decision to purchase our new home from Macarthur Custom Homes. What I also appreciate is the after sales service. Lori and her team are very fast to respond to customer needs.”

Ian - Fort Saskatchewan

“My family and I recently purchased a Poetry Home in Fort Saskatchewan. This was our first newly built home. There are so many horror stories out there about people buying brand new homes that we were a bit nervous. With their knowledge, the staff at Macarthur Custom Homes made the process of buying effortless. The quality of their work exceeded our expectations. Their after-sales service is truly unbelievable; they answered our questions and even more! I would suggest Macarthur Custom Homes to anybody looking to buy a brand new home.”

Loma and Bobby - St. Albert

“When I first saw Macarthur Custom Homes’ Showhome in Lacombe Park St. Albert, I was blown away by the beautiful decor and quality finishing. We had seen countless showhomes before and sat down with numerous builders, but there was something different about Lori and Chloe. Their professionalism, genuine nature, and true passion for design and decor went beyond just the ‘business’ of home building. When we decided to purchase the Show Home, we bought it fully furnished but that wasn’t all. We expressed that we would like a number of other things completed. Basically all we had to do was bring over our clothes on moving day. Lori, Chloe, and the rest of the team made all that happen… Everything from coming to our old house to incorporate pieces that we wanted to add, as well as completing landscaping, extra storage/shelving, to even hanging of pictures and mirrors. They went above and beyond to make the Show Home the perfect space for our family. The move was seamless, and so easy. Stress and worry free as Lori was always just a call way for advice or answering our questions or concerns. Her follow through on all issues is quick and with the utmost of professionalism. For owners of a new home, it really puts your mind at ease knowing your builder will be there to deal with any issues that may arise. We are so happy and comfortable in our new home. I am constantly telling our friends and family that we found the best builder and wouldn’t hesitate to recommend Poetry. If and when we decide to move, we’ll be calling on the expertise of Lori and her team once again. Thank you so much for all your countless hours and efforts making our beautiful new home exactly what we envisioned”

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Chloe and Clara Real Estate

“We have worked with Macarthur Custom Homes for many years. They have been kind, trustworthy, and take the time to make sure that the home they build brings your vision to life. Its rare to find builders that invest this much time and energy. I would highly recommend them to anyone without any hesitation.”

Curtis and Tammy - Edmonton

“Very happing with our home in Edmonton!, and would highly recommend Macarthur Custom Homes as a home builder.”

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